Support Center
We're here to help you get the most out of tentackle.io. Find answers to common questions or contact our support team directly.
Quick Help
Get instant answers to the most common questions about using tentackle.io.
- How to add API keys
- Running prompts across models
- Exporting results
- Billing and subscriptions
Contact Support
Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.
Frequently Asked Questions
Go to your Dashboard → API Keys section. Click "Add New Key" and enter your API key from your AI provider (OpenAI, Anthropic, Google, etc.). Your keys are encrypted and stored securely.
Yes! That's the main feature of tentackle.io. Simply enter your prompt and select which AI models you want to use. All models will process your prompt simultaneously, and you can compare the results side by side.
After running your prompts, you can export the results in multiple formats including JSON, CSV, and PDF. Click the "Export" button and choose your preferred format.
We support 25+ AI models including GPT-4, Claude 3.5 Sonnet, Gemini Pro, Perplexity, Grok, and many more. New models are added regularly based on user demand.
Absolutely. We use bank-level encryption, you provide your own API keys, and we're SOC 2 Type II certified. Your data never leaves our secure infrastructure.
We offer a 14-day free trial with no credit card required. After that, choose from our monthly or annual plans. You only pay for the tentackle.io platform - your AI API usage is billed directly by the AI providers.
Other Ways to Reach Us
Email: support@tentackle.io
Response Time: Within 24 hours (usually much faster)
Business Hours: Monday - Friday, 9 AM - 6 PM CET